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BrickDeck is in private beta and the team works closely with every store. If something isn’t working or you have a question, get in touch — you’ll hear back from someone who actually knows the product.

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Send us a message

Email us at support@brickdeck.app. To help us resolve your issue as quickly as possible, include:
  • Your account email address
  • A description of what you were doing and what happened
  • Any error message you saw (copy and paste it if you can)
  • An optional screenshot or short screen recording

Email support

support@brickdeck.app

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What to expect

BrickDeck is in private beta. The team is small and close to every store — you will hear back from someone who knows the product, not an automated first response.
  • Response time: typically within one business day
  • Priority support is available on the Pro plan

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Before you get in touch

Check the Help Centre search first — many common questions are answered here. Use the search bar at the top of any page.
You can also browse Troubleshooting for quick fixes to common issues.
Last modified on August 31, 2026